ok. 8 hours later, computer fixed. it only took 1 tech on the phone who cared about doing her job to the fullest. i lucked out, after a dizzying circle of finger pointing...the server people saying it was the computer people saying it was the computer manufacturer...and spending 3 hours saturday night and 5 hours sunday morning on the phone, reconfiguring things to the point where I literally had no email program...none...on my computer or phone, then the tech giving a verbal shrug and sending me on my way...many many times repeated...after finally connecting with just the right person, she had things all squared away in 20 minutes. being Amish is kind of eye-opening. so what did i do with all this low-tech imposed time with the weather in the high 90's and humidity to match?